Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Jim Wolfe

Jim Wolfe

President

After graduating from Lycoming College in 1973, Jim started working in the insurance business for his uncle. On April 1, 1974 he started his own insurance agency in Canandaigua, NY. In the beginning, Jim operated as a Captive Agency, representing one major insurance carrier. On April 1, 1999 he transitioned to the Independent Agency system, giving him the ability to represent several insurance carriers and better serve the clients. Jim has an extensive knowledge of insurance, whether it is auto, home, umbrellas, or commercial. On December 1, 2012, Jim expanded his company with the purchase of a second Insurance Agency located in Brighton, NY.

Timothy J Wolfe

Timothy J Wolfe

Agent, Brighton Office Manager

As a child, Tim would come into the office and help with filing, typing identification cards, and answering phones. He officially joined the family business in November 2001. Tim started as a customer service representative and quickly became an agent. In 2003, he became a licensed Property and Casualty Insurance Agent. Tim has vast experience working with all the products and companies offered by the agency. In 2012, the Tim branched out on his own when the agency purchased a second location in Rochester. Since, Tim has been responsible for the operations of our satellite office.

Maryann Zartman

Maryann Zartman

Agent, Canandaigua Office Manager

Mary Ann started with the Wolfe Insurance Agency in September 1993. She began her career handling claims and selling life insurance. In 2000, she obtained her Property and Casualty Insurance license. Mary Ann has experience in every aspect of the agency. She is the office claims representative, which includes filing claims and guiding clients through the claims process. Mary Ann is involved with new customers, reviewing their coverage, making suggestions, and answering any questions they may have.

Joan Dean

Joan Dean

Agent, Flood Insurance Specialists

Joan first worked for the Wolfe Insurance Agency from 1991 to 1993 as a Customer Service
Representative. After having a child in 1993, she decided to stay at home and raise her son. Joan rejoined the staff in January 2005. She has 20 years of insurance experience and is knowledgeable with all aspects of automobile and flood insurance. Joan has been a licensed Property and Casualty agent for more than 15 years.

Rachel Zartman

Rachel Zartman

Agent
Trish Hook

Trish Hook

Agent, Personal Lines

Trish joined the agency in 2017. She has vast knowledge of all insurance products offered at the J. James Wolfe Agency. Her addition to the staff brings added value as we continue to strive to offer the best possible service to our client’s needs.

Kristal Hubbs

Kristal Hubbs

Customer Service Representative

Kristal joined the Wolfe Insurance Agency in June 2016. She started out as Tim’s assistant. When her daughter was born in the summer of 2018, Kristal came back to work part-time in the Canandaigua office. You may also have met her at Nick’s Chop House, located in Historic Downtown Canandaigua.

Cassie Felice

Agent
Katie Deraddo

Katie Deraddo

Customer Service Representative

Katie started at the Wolfe Insurance Agency in October of 2017 as the receptionist. She studied
Marketing at St. John Fisher and handles advertising and social media among other things. In her spare time, she enjoys hiking, cycling and runs a marketing blog.

James Chapman

James Chapman

Property Inspector

Jim started with the J. James Wolfe Agency in 2000 after retiring from teaching. He is responsible for completing the home and commercial property inspections. Jim understands home conditions and takes the digital photos and measurements of every property. You may have seen his favorite yellow pickup truck at a home in your neighborhood.